ICT Support Analysts - Level 2

Location: Adelaide CBD, South Australia
Job Type: Contract
Posted: 18 days ago
Contact: Matthew Chatterton
Reference: 245891

Peoplebank are recruiting for multiple Level 2 IT Support Analysts to work for our client based in the Adelaide CBD on long term contract roles (6 months initially, with extension highly likely).

In this role, you will be responsible for Level 2 technical support across Desktop, Server, Network and mobile devices, for internal customers across multiple sites in South Australia.

Skills and Experience required:

  • Prior commercial work experience in a similar ICT Support role (in complex, large environments) is essential (note - this is NOT a Service Desk role)
    • Excellent problem solving and troubleshooting skills, showing initiative in diagnosing and resolving software, operating system, business application and connectivity issues.
    • Good working knowledge of ICT infrastructure (server and desktop hardware, network peripherals, mobile devices etc.), TCP/IP, networking and information system security principles, practice and technologies within a Microsoft technologies environment.
  • A proven track record in providing customer service excellence in your previous roles
  • Outstanding communication skills, with the ability to liaise with Level 1 service desk as well as Level 3 support and external vendors where necessary.
  • Candidates must have a current driver's licence and are willing and able to travel to different Adelaide metro sites as required (no over-night stays required and a company vehicle is provided)
  • Any Schools / education experience is a bonus, but not essential

This is a chance to join a growing team, with real career advancement opportunities on offer.

There are multiple roles to fill, so don't delay and APPLY NOW!!

Or you can call Jodeane Cabral on 08 7078 8892 for a confidential chat

SA: LHS 296564