End User Service Delivery Lead

Location: Melbourne CBD, Victoria
Job Type: Permanent
Posted: 19 days ago
Contact: Elton Kelly
Discipline:
Reference: 191253_1546398796

This prestigious Financial Services organisation is embarking on an exciting period of growth and transformation. They play and integral role in securing the long-term future of all Australians and are widely recognised for attracting the best talent in the market.

Reporting to the Director of Enterprise Technology, you will be responsible for undertaking and coordinating a wide range of activities to ensure that Enterprise Technology services are delivered to a consistently high standard. The primary focus is to improve the customer experience employees receive and ensure they have the necessary technology tools and support to enable them to meet the organisation's strategic plan. This broad and "hands on" role encompasses: End-user environment provisioning, management and support; Data centre infrastructure provisioning, management and maintenance; Hardware and software procurement, asset and Configuration Management Database management.

With a relevant tertiary IT qualification, you will have a strong fundamental understanding of IT and the innate ability to work in partnership with managed service providers, partners and suppliers. Your professional approach and high level of self awareness will be critical for engaging with all levels of the organisation. The appointee will have exposure to environments of significant organisational change, and a demonstrated ability to build and maintain change resilience.

Australian citizenship is a prerequisite for this role.

Please apply now or for a confidential conversation please call Elton Kelly on 03 8080 7204