EDRMS System Support Officer

Location: Canberra, Australian Capital Territory
Job Type: Contract
Posted: 13 days ago
Contact: Kasey O'Halloran
Reference: 183389_1523428278

Our Federal Government Client is urgently seeking a knowledgeable and diligent EDRMS Systems Support Officer for a contract role. This opportunity is an ASAP start and is going through to June 30th with extension options.

Within this role you will be expected to:

  • Conduct system administration tasks to support the implementation and ongoing maintenance of the electronic document and records management system.
  • Conduct quality assurance activities to ensure usage is compliant with Information Management standards and policies.
  • Develop and support internal and external relationships, including troubleshooting and working with internal areas on system changes to support improved alignment of business processes and system usage.
  • Provide accurate advice, guidance and training on recordkeeping within the electronic document and records management system.
  • Analyse and collate statistical information and develop reports for stakeholders in relation to records management and system usage
  • Contribute to the management of paper records including advice, and digitisation of records

To be successful in this role you will possess:

  • Expertise in the ongoing administration of an electronic document and records management system.
  • Skills and experience in supporting users of an electronic document and records management system, including providing on the ground assistance and troubleshooting, utilising a range of tools.
  • Experience in conducting records management and system quality assurance activities to maintain a robust and compliant information management environment.
  • Demonstrated understanding of recordkeeping principles and Information Management governance and their alignment to paper and digital practices within the system's environment.

Apply now for immediate consideration - contact Kasey O'Halloran on 02 6245 1740 Reference Number - #183389

Due to security clearance requirements for this role, candidates must be Australian Citizens who currently hold an Australian Government security clearance

Please note: only candidates that meet the above criteria will be contacted. Thank you for your interest in the position.