Digital Service Designer

Job Title: Digital Service Designer
Contract Type: Contract
Location: Canberra, Australian Capital Territory
Salary: Negotiable
Reference: 207161_1607582252
Contact Name: Priya Kuncham
Contact Email:
Job Published: December 10, 2020 17:37

Job Description

Our Federal Government client is seeking a Service Designer with a passion for Agile delivery. As a Service Designer, you'll work in a multi-disciplinary team to build world class government digital services.

You'll be responsible for understanding and articulating improvements to the Customer Experience across the client's digital services landscape.

This is 6 Months contract, located at our Client's Canberra City location.

Required Skills:

  • Extensive experience in design of services within government
  • Demonstrated experience in Human Centred Design
  • Demonstrated experience in Customer Experience design
  • Demonstrated and practical application of Design Thinking practices within government
  • Champion of the Digital Service Standard (DSS) and Service Design and Delivery Process (SDDP)
  • Demonstrated experience co-designing services that meet the needs of a range of stakeholders and clients
  • Demonstrated experience delivering operational/live services in tight timeframes within cross-functional team
  • Highly knowledgeable in research and design methodology, including one-on-one research methods

Due to security clearance requirements for this role, candidate must be an Australian Citizen.

Apply now for immediate consideration. Job Reference: #207161.

Please note: Only candidates that meet the above criteria will be contacted. Thank you for your interest in the position.