Desktop Support Level 2

Job Title: Desktop Support Level 2
Contract Type: Permanent
Location: Sydney CBD, New South Wales
Salary: Negotiable
Reference: 207552_1605682324
Contact Name: Cristian Cancino
Contact Email:
Job Published: November 19, 2020 10:53

Job Description

Our client, a large Australian enterprise client is seeking to engage an experienced L2 Desktop Specialist.

You will be joining an existing team and will be required to take part in escalations and SOE customer support from the Sydney office location.

The ideal candidate will have prior demonstrated extensive client facing experience within the Australian market sector.

This is a key role within the project, you must be a clear and precise communicator in English with outstanding documentation skills as you will be liaising with business stakeholders of all levels.

To be eligible for this opportunity, you must be an Australian permanent resident or citizen as my client does not sponsor visas.


  • Ideally 2+4 years total IT experience
  • Demonstrated previous Desktop L2 support experience
  • Proven MS Office & Office365 apps experience
  • ServiceNow experience
  • IPhone - iPad support experience
  • Experience in Microsoft SCCM for SOE application package deployment and remote support
  • Vocational qualifications or certifications
  • Enthusiastic and contagious can do attitude.
  • Flexible approach to all work duties
  • Ability to work independently

For more information or a confidential discussion, please contact Cristian Cancino quoting: the 6 digit job reference number or please click the apply button.