Desktop Support (FIFO)

Job Title: Desktop Support (FIFO)
Contract Type: Contract
Location: Perth, Western Australia
Salary: Negotiable
Start Date: ASAP
Reference: 193713_1553848026
Contact Name: Lisa Williams
Contact Email:
Job Published: April 18, 2019 19:38

Job Description

A leading mining player in Perth is seeking an experienced Desktop Support Engineer with solid level 2 experience for an initial 3-month FIFO contract working across multiple, regional sites throughout WA. There may be an opportunity for extension further down the track and there is a potential 20-month contract coming up in future. This is an ASAP start and the FIFO roster will be either 9 days on, 5 days off OR 8 days on, 6 days off.

Please note: to be considered for this role, you must have had previous FIFO OR previous experience working on regional mine sites. (this is non-negotiable)

Key responsibilities include:

  • Provision of 2nd level desktop support across multiple, regional mine sites throughout WA;
  • Management of incidents and requests via client ticketing system;
  • Assist in the administration of the existing computing systems and communications network;
  • Assist with system backup procedures;
  • Respond to 3rd level requests and escalate / liaise with 3rd level team when required;
  • Assist in project work, as required.

Key skills:

  • Strong, recent proven experience working in a 2nd level desktop support position;
  • Must have had experience working within a Microsoft Infrastructure support environment;
  • Excellent communication skills and ability to liaise with stakeholders on site;
  • Ability to manage multiple tasks;
  • Self-motivated and able to work independently in an autonomous environment;
  • Effective team player with demonstrated collaborative skills;
  • Must have experience in working in a remote mining environment;
  • Previous experience working in a FIFO role is mandatory;
  • Certificate IV in Information Technology or equivalent industry experience;
  • Valid Australian Drivers' License for manual vehicle;
  • Must be willing to provide own PPE gear;
  • Ability to pass a medical check.

The Perks:

  • Work for one of the biggest mining players in town;
  • Great opportunity to see regional WA and do some travel to multiple sites;
  • Possibility of longer-term extension down the track.

If you are interested and fit the requirements for the position, please apply now with a suitable resume. Shortlisted candidates will be contacted for a confidential discussion.

Contact: Chathu Jayawardena - 08 9423 1400 (Job reference: 193713)