Desktop Engineer (MAC)

Job Title: Desktop Engineer (MAC)
Contract Type: Contract
Location: Docklands, Victoria
Salary: Negotiable
Start Date: ASAP
Reference: 198696_1573703330
Contact Name: Joseph Yip
Contact Email:
Job Published: November 14, 2019 14:48

Job Description

Our client is looking for an enthusiastic individual to join a friendly and supportive team to help provide hardware and software support.

Key duties

  • Provides technical support of all facets of the EUC, Wintel, IOS and software distribution services
  • Understands the end-to-end (E2E) technical service(s) including dependent components and infrastructure
  • Accountable for the successful resolution of medium and low problems
  • Contribute to the tracking and reporting against agreed service KPIs, SLA's, Service Health and the contractual obligations of 3rd party Service Providers.
  • Ensure adequate communication, knowledge sharing and issue resolution across delivery and support teams

To be successful you must have

  • experience delivering technical support and development services to large scale enterprise deployments of SCCM, Altiris and InTune
  • Experience implementing and managing large scale upgrades in SCCM technologies and toolsets.
  • Strong experience delivering workplace services in an enterprise environment.
  • Experience delivering service in an enterprise ITIL environment
  • Experience designing, building, managing and administering large scale Wintel environments with knowledge in software distribution and patch management is desirable
  • In depth understanding, and practical experience of application and OS deployment using System Centre tools including cloud-based monitoring\management

Click 'Apply' and attach your CV in WORD format with a cover letter stating availability and daily rate expectation - For a confidential discussion on this position, contact Joseph Yip at Peoplebank.