Delivery Manager

Location: Melbourne CBD, Victoria
Job Type: Contract
Posted: 12 days ago
Contact: Leah Windley
Reference: 200378_1578288392

Our client is a large Australian enterprise looking for an Application Delivery Manager to join their team on a 6-month basis. The Application Delivery Manager will be responsible for developing plans and deliverying service outcomes that maximise the value and capabilities of the internal team and service providers.

Key Responsibilities:

  • Define and implement the programs to achieve business transformation objectives
  • Define enabling architecture and implementation roadmaps
  • Design, Implement and operate enabling reliable, secure and compliant IT services
  • Implement a high performing, agile organization
  • Mentor direct reports and provide guidance for the resolution of critical issues that may impact established governance, policies, service levels or customer expectations
  • Contribution to life-cycle management and roadmap planning
  • Maintain the health of application assets across the development, configuration and support lifecycle, including the QA and integration of additional application assets arising from projects
  • Manage and develop service delivery in accordance with the agreed Service Catalogue and SLAs and to meet stakeholder expectations, including ensuring integration of Level 2 and Level 3 support, including through external service providers
  • Work closely with business and IT stakeholders to minimise the business impact of defects, periods of reduced application availability, or other application performance issues
  • Work with business stakeholders to prioritise and implement enhancements to a fixed overall program budget
  • Ensure necessary training, awareness, and experience levels are maintained to create a skilled and competent team of professionals with a strong customer focus
  • Develop, deliver a communication plan reporting performance against SLAs and agreed metrics

Required Skills:

  • Agile development and operations of digital solutions (Mobile, Portals, API's)
  • Strong verbal and written communication skills
  • Experience managing IT operational teams
  • Experience with technology stack AWS, .Net, MS SQL, React/Angular JS, and API integration platforms
  • Experience with IT lifecycle planning
  • Effective management of resources to ensure financial targets are met
  • Leadership skills, providing guidance to all direct reports and nuturing talent

If this sounds like you apply now with your latest CV in Word format.