Customer Engagement - CRM Analyst

Job Title: Customer Engagement - CRM Analyst
Contract Type: Permanent
Location: Sydney CBD, New South Wales
Salary: Attractive package
Start Date: 20/11/2018
Reference: 188907_1542001567
Contact Name: Jayd Venters
Contact Email:
Job Published: November 12, 2018 16:46

Job Description

Our client, One of Australia's most innovative and well-recognised Finance brand is looking for a Customer Engagement Analyst. This permanent role is based in a brand new funky office in Sydney CBD. The role involves being accountable for the end to end design, analysis and reporting of data driven customer campaign programs. This role is heavily analytical.

To be eligible for this opportunity, you must be an Australian permanent resident or citizen.

Reporting into the Customer Engagement Manager, your responsibilities will include:

  • Delivery of direct marketing campaigns end-to-end: from pre-analysis , campaign design and execution, through to campaign measurement and review
  • Contribution to the pipeline of activity and facilitating decision-making on scheduling and resourcing of requests
  • Managing stakeholders in Marketing, Distribution and Product to understand their campaign needs and propose appropriate solutions

Key Technologies:

  • Advanced SQL skills
  • Strong presentation skills of analytical findings
  • Hands on experience using data visualisation tools
  • Extensive experience in a data or marketing analyst role
  • Experience developing marketing campaign programs using a market leading contact management system would be highly desirable

For more information, please contact Jayd Venters on quoting ref 188907.