Content Designer

Location: Sydney CBD, New South Wales
Job Type: Contract
Posted: 16 days ago
Contact: Vanessa Knispel
Discipline:
Reference: 199115_1572408366

About the Company
Leading organisation that is a regulator and service provider, providing a world-leading position in digital technology and customer service

About the Role
As Content Designer you will be responsible for developing, editing and managing digital content in a way that makes it easy for people to interact across the business internally and externally.

Responsibilities

  • Research, scope, write, edit and publish digital content
  • Produce accurate, high-quality content that is focused on the needs of users and aligns with customer experience strategies
  • Identify the best way to present content to users, based on research and best practice
  • Build relationships with stakeholders and pair-write content with subject matter experts
  • Contribute to project strategy and help determine milestones, scope and production schedule
  • Work with Service Designers to understand user needs, relationships, behaviour and feedback
  • Test content with users and make improvements based on research
  • Work in an agile environment, contributing to ceremonies and delivering to sprint goals
  • Ensure content strategy, brand guidelines and tone of voice guidelines are met
  • Collaborate with marketing to ensure content across has a consistent tone of voice

Experience

  • Previous experience in a Content Designer role
  • Relevant tertiary qualifications or equivalent experience in a digital focussed role
  • Experience in digital content design for a variety of audiences
  • Ability to guide stakeholders on best practice for user experience and digital content
  • Prefer SEM / SEO & Social experience
  • Ability to work independently
  • Strong stakeholder engagement skills
  • Prefer some knowledge of Drupal


Please APPLY NOW to Vanessa Knispel with your full resume in Word format for consideration as this role closes to submission ASAP

To be eligible for this opportunity, you must be an Australian Permanent Resident or Citizen as my client does not sponsor visas.


For more information or a confidential discussion, please contact Vanessa Knispel quoting reference: 199115

Please click the apply button.