Configuration Analyst - Service Now

Location: Sydney CBD, New South Wales
Job Type: Contract
Posted: 11 days ago
Contact: Ankitha Hegde
Reference: 194778_1557729870

One of our clients is looking for a Configuration Analyst - ServiceNow for an initial 6-month contract based in Sydney CBD

Skills Required:

  • Demonstrated experience as a Configuration Analyst - ServiceNow
  • Ability to manage and develop Asset and Configuration Management processes, plans and procedures
  • Ability to train asset and configuration management specialists in Asset and Configuration Management principles, processes and procedures
  • Support creation of the Asset and Configuration Management Plans and principles and their implementation
  • Create Asset and Configuration Management processes and procedures, which includes CI registration procedures; access controls and privileges
  • Propose and agrees with the asset and configuration manager CIs to be uniquely identified with naming conventions; ensures that developers and configuration system users comply with identification standards for object types, environments, processes, lifecycles, documentation, versions, formats, baselines, releases and templates
  • Liaises with the configuration administrator/librarian on population of the asset and CMS; manages asset and CMS, central libraries, common codes and data; ensures regular housekeeping of the asset and CMS
  • Facilitate impact assessment for RFCs; creates change records, configuration baselines
  • Perform configuration audits to check that physical IT inventory is consistent with asset and CMS
  • Create and populate project libraries and CM system; checks items and groups of items into the CM tools
  • Build system baselines for promotion and release
  • Maintain project status information and status accounting records and reports
  • Monitor problems (test incidents) and maintains database for collection and reporting of metrics

To indicate your interest 'Apply Now'

Shortlisted candidates will be contacted to discuss the role in detail