Change and Communications Manager

Job Title: Change and Communications Manager
Contract Type: Contract
Location: Canberra, Australian Capital Territory
Salary: Negotiable
Reference: 242313_1641264837
Contact Name: Carissa Burgos
Contact Email:
Job Published: January 04, 2022 13:53

Job Description

Our Federal Government Client is seeking a a self-motivated and proactive Change and Communications Manager to join their team.

This is a long-term contract for 12 months with a 24-month extension option, located at our Client's Canberra location.

As the selected candidate, you wil:

  • Identify, design and deliver change management initiatives to minimise end user disruption and drive adoption and usage.
  • Evaluate the impact of planned technical changes in projects and BAU initiatives
  • Work closely with project/delivery managers to understand project objectives to deliver change management/stakeholder engagement and communication activities and artefacts.
  • Strong business process analysis skills to determine level of changes being imposed on business users with the ability to translate them into support material.
  • Create, or work with subject matter experts to create training artefacts to instil knowledge and support
  • Work closely with technical and business stakeholders to build and maintain effective working relationships.
  • Create communication artefacts and intranet articles for upcoming changes and projects
  • Balance strategic outcomes with tactical delivery requirements by working closely with technicians to understand change and communication needs
  • Demonstrate attitudes and behaviors responsive to workplace change (including participates in and encourages others to participate in change and contribute to successful outcomes).
  • Establishes clear expectations and creates an environment to achieve stated goals and objectives, takes ownership and honors commitment.

To be successful in this role you should have:

  • Demonstrated knowledge and experience in change management 20%
  • Demonstrated ability to work in a small team, balancing competing priorities to deliver quality outcomes 20%
  • Well-developed written and oral communication skills20%
  • Excellent stakeholder relationship management skills including the ability to negotiate persuasively. 20%
  • Demonstrated ability to work closely with IT technology staff on taking technical speak and interrupting into easy-to-understand language. 20%

Due to security clearance requirements for this role, candidates must be Australian who have the ability to obtain Federal Government Security Clearances.

Apply now for immediate consideration - contact Carissa Burgos on 02 88807642 quoting Job Reference: #242313

Please note: Only candidates that meet the above criteria will be contacted. Thank you for your interest in the position.