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Change Analyst

Job Title: Change Analyst
Contract Type: Contract
Location: Sydney CBD, New South Wales
Industry:
Salary: Negotiable
Reference: 174453_1499728279
Contact Name: Vaish Sridhar
Contact Email: vaish.sridhar@peoplebank.com.au
Job Published: July 11, 2017 09:11

Job Description

The role will assist with the following work packages:

  • Managing the day to day publishing of communications and change material to support each group through their implementation
  • Coordinating timely delivery of SharePoint content / site development by the working with the Transformation Project Managers for each Group to ensure items to be published, are identified and ready in required timelines.
  • Liaising with the Transformation Project Managers to ensure all required material is published on the SharePoint Deployment Website.
  • Managing Latest News on SharePoint Deployment website and ensuring it is appropriate for each group.
  • Writing simple specifications for the development of SharePoint tools and working with a developer to monitor progress and test the solution
  • Prioritisation of SharePoint development and publishing tasks with SharePoint developers
  • Testing SharePoint site to ensure documents and tools are working as required, prior to release to schools
  • Resolving SharePoint issues with navigating around the site or accessing views of documents and reports on the site.
  • Opening up surveys at the correct time and monitoring feedback - escalation where necessary
  • Analysis and creating of management reporting on Survey Data and readiness data
  • Analysis of support data for creation of management reports
  • Analysis of finance and data to assess progress and identify issues
  • Production and revision of communication content for implementation teams and or directors
  • Production of change material
  • Stakeholder impact analysis
  • Other duties as required

1. Relevant Experience and Qualifications

The Communications and Change Analyst applicant must be able to demonstrate:

  • Knowledge of SharePoint essential
  • At least 3 years' experience delivering communications and change in a large and complex environment
  • Understanding of Change management techniques and practices
  • Demonstrated ability to liaise with business stakeholders and understand business requirements in order to brief the SharePoint technical team
  • Demonstrated ability to manage work packages or small projects independently
  • Demonstrated high level oral and written communication skills and documentation skills
  • Demonstrated high level interpersonal skills
  • Demonstrated ability to liaise with a range of internal and external project stakeholders
  • High level problem solving and analytical skills and the ability to understand school requirements
  • Ability to apply quality assurance to deliver to a high standard
  • Significant understanding of at least one of the core change management techniques including but not limited to development and deployment and communications, change impact assessments, change/business readiness assessment and planning, and stakeholder analysis and management..
  • Proficient Microsoft excel skills (charting, filtering data, statistics etc.)
  • Knowledge of SAP and data migration desirable