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Capacity Analyst - Telecommunications

Job Title: Capacity Analyst - Telecommunications
Contract Type: Contract
Location: Sydney CBD, New South Wales
Industry:
Salary: Negotiable
Reference: 186265_1531369493
Contact Name: Colby Zurlini
Contact Email: colby.zurlini@peoplebank.com.au
Job Published: July 19, 2018 10:44

Job Description

Our client is seeking an experienced Capacity Analyst to join their business services team. The team is responsible for providing an adequate amount of resource and service capacity for the company's tier 1 clients in a managed service setting.



Responsibilities will include

  • Compile capacity management reports within SLA timeframe
  • Provide trending metrics against agreed design thresholds.
  • Provide detailed analysis of data
  • Work with Senior Capacity Managers & Capacity Managers to compile risks and recommendations
  • Maintain communication with all stakeholders including feedback on deliverables
  • Participate in ISM Service Integration initiatives.
  • Participate in continuous service improvement initiatives and workgroups


Essential Skills and Experience:

  • Previous experience working in a capacity role
  • Capacity reporitng skills
  • ITIL foundation
  • Strong with data analysis, excel
  • IT Infrastructure or Telco background desirable



Please submit CV in WORD format ONLY