CX Designer

Job Type: Contract
Posted: almost 2 years ago
Contact: Mary Pham
Discipline:
Reference: 248368

Our client has a dominant presence within the banking and financial industry. They are currently seeking experience designers to join on initial 6-month contracts.

Seeking 1x UX Designer

This senior role is expected to be the main UX resource working on projects. They are expected to direct the UX work on the project to align with the overall strategy of the initiative.

And

1x CX Designer

This CX role will need to work within a project where the objective is to develop a simplistic and singular space for stakeholders to access. The ideal candidate will need to have UX skills as there will be UX requirements afterwards.

Key Responsibilities:

UX Designer

  • Provide low-fi prototypes, supported by UI and accessibility, for shared understanding and playback to stakeholders
  • Provide mid-fi interactive prototypes for user testing and developer requirements
  • Provide synthesis of user testing results and recommendations
  • Provide playback of findings and recommendations to key stakeholders

CX Designer

  • Clarity on current stakeholder experience
  • Identification of opportunities to improve stakeholder experience
  • Identification of highest value deliverables
  • Creation of user stories and journeys

The successful applicant will have experience in:

UX Designer

  • An eager self-starter, comfortable seeking and finding information and building a network of contacts
  • Must be a competent stakeholder manager, able to keep multiple stakeholders happy and aligned on the UX deliverables
  • Confident running co-design sessions with stakeholders
  • Capable of delivering to tight deadlines
  • Have a "hand draw/wireframe first before touching Sketch" approach to design
  • Experience with Figma, FigJam, Adobe CC, Sketch etc.

If you are seeking the next step in your career, please APPLY NOW. For any further questions or information, please contact Mary on (03) 8080 7207 and quote job #246803 (UX) or #248368 (CX)