Business Process Analyst

Job Title: Business Process Analyst
Contract Type: Contract
Location: Mount Eliza, Victoria
Salary: Negotiable
Start Date: ASAP
Reference: 206095_1600749975
Contact Name: James McLaughlin
Contact Email:
Job Published: September 22, 2020 14:46

Job Description

Seeking a mid-level Business Process Analyst to work for a large Melbourne utilities company.

Skillset and Capability

To fill the role of business process analyst the following skill sets are needed

  • Demonstrated capability to deliver within tight schedules
  • Strong process improvement design and process mapping skills
  • An ability to manage a wide variety of business stakeholders
  • Solid experience in developing business requirements
  • Previous experience in business transformation programs
  • Knowledge of advanced metering and smart meter operations
  • Experience in running workshops with stakeholders to develop business processes and requirements.
  • Ability to challenge the status quo in a respectful manner


The key outcomes of business process development for the Build and Scale Phase are:

  • The business processes necessary for commencement of build and scale phase operations have been documented and transitioned to the business stakeholders
  • Business requirements for digital technology systems have been provided to and accepted by the Systems Business Analysts
  • Business processes align with the Digital Utility customer journey.
  • Input has been provided into change impact assessments


The key responsibilities of the role/roles will be:

  • Development of business processes necessary to commence digital utility operations
  • Arrange and facilitate workshops with stakeholders
  • Deliver processes and business requirements as inputs for enterprise systems developed as part of the digital utility program
  • Provide regular updates on progress to program management
  • Support business stakeholders and the IT teams in the design and development of the IT solutions to ensure the best cost/benefit outcomes
  • Assist the change management team by providing inputs for change impact assessments and training content and supporting them in briefings/training for stakeholders
  • Ensure that business process documentary deliverables are provided within the given time frames
  • Refine processes based on feedback and testing results

Sound like you? APPLY NOW!!!!