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Business Data Analyst

Job Title: Business Data Analyst
Contract Type: Contract
Location: Melbourne, Victoria
Industry:
Salary: Negotiable
Reference: 195665_1560232543
Contact Name: Avani Ramanathan
Contact Email: Avani.Ramanathan@peoplebank.com.au
Job Published: June 11, 2019 15:55

Job Description


Looking for an experienced Business Data Analyst for my client in Melbourne to take up a 6 months contract with a view of extension.

Job Location: Melbourne

Job Contract: 6 months with a view of extension.

Job Description:

  • Communicate value add insights and driver-based analysis to support Pillar Product Leads
  • Analyse and interpret key metrics like MTTR, SLA, R2T, CX/CSAT, VOC Lead and Lag measures performance information to enable and influence key business decisions.
  • Articulates and translates complex reporting data and trends into effective insights and analysis to drive business performance improvement
  • Provide critical information that enables informed decision making on operational, business, customer and commercial issues/risks and KPI performance.
  • Communicates and reviews performance data regularly for distribution to Executive and national teams. There is also the requirement to support ad-hoc reporting as needed, such as key project reporting, executive committee and continuous improvement committee presentation packs.

If you think you match this requirement then APPLY!