Lead the analysis and implementation of sound, effective, reliable and easy to use IT applications and business processes from a business (rather than technical) perspective. This role is a key liaison point between the finance area and IT. | |
Key Accountabilities & Responsibilities | |
· Develops an in-depth understanding of current & proposed business processes. · Provides sound & practical advice to the business to introduce efficiencies through the implementation of systems and / or streamlined business processes. · Works collaboratively with business and IT team members to deliver practical systems solutions that meet agreed business objectives. · Project Management - Ensures smooth introduction of new systems / enhancements. · Co-ordinates activities across multiple parties (internal & external). · Facilitates workshops and delivers training when required. · Provides ongoing advice and support to the business in the use & exploitation of Independent Hardware Group IT systems. · Meets commitments in terms of timeframes and quality. | |
Experience, Knowledge and Skills | |
· Demonstrated experience in the design, implementation & support of complex enterprise IT systems and digital commerce channels. · At least 5-year experience in a high volume consumer goods business - ideally wholesale or retail. · Well-developed written & verbal communication skills. · Has provided effective support of live systems (could have been on a part time basis) and can show examples of successfully diagnosing complex problems and implementing solutions to address them. · Demonstrated experience in being the key conduit between the business and IT on a significant change initiative. · Demonstrated experience in formulating and delivering end user documentation / training. · Technical skills in systems development (e.g. writing SQL statements) - desirable but not mandatory. | |
Key Competencies | |
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