Business Analyst Salesforce

Job Title: Business Analyst Salesforce
Contract Type: Contract
Location: Sydney, New South Wales
Salary: Negotiable
Start Date: ASAP
Reference: 246628
Contact Name: Kehkhasha Khanam
Contact Email:
Job Published: May 26, 2022 12:12

Job Description

Our client aims to deliver excellence in service, digital leadership and innovation in thier services, and safe and secure markets.

About the role

Our client is seeking a highly experienced Business Analyst who has experience in facilitating and determining business requirements, preparing process maps and supporting development teams translating business requirements for solution delivery of Salesforce projects


  • Initiating and facilitating requirements gathering activities for business and technology solutions
  • Experience working with Salesforce Developers and clearly communicating business requirements to the technical Salesforce team
  • Producing various levels of requirements documentation for various stakeholder audiences, both technical and non-technical, including high level designs, detailed system requirements, process mapping, use cases, design documents and training materials
  • Understanding end to end business requirements and processes and how these align to overall project
  • Experience developing and facilitating user and stakeholder workshops

Skills and experience

  • Experience working on the Lightning Platform with at least one of those in a BA role, implementing Salesforce applications and technologies.
  • Mandatory Experience in Salesforce Community Cloud (Lightning) and Salesforce Service Cloud (Lightning)
  • Experience with Atlassian tools such as JIRA and Confluence
  • Experience with agile/scrum delivery
  • Participate in declarative system configuration, data integration activities and integration definition and delivery activities and working on integration specification
  • A thorough understanding of SIT/UAT and testing of solutions

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