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Business Analyst - SAP C4C

Job Title: Business Analyst - SAP C4C
Contract Type: Permanent
Location: Homebush, New South Wales
Industry:
Salary: Negotiable
Reference: 244198_1646609250
Contact Name: Aparna Sharma
Contact Email: aparna.sharma@peoplebank.com.au
Job Published: March 07, 2022 10:27

Job Description

  • Initial 12 months FTC
  • Location: Rhodes
  • Brand New Project
  • Flexible Work Environment

Our client a leader in its field, is currently looking for a Business Analyst with SAP C4C or other equivalent CRM's

Responsibilities will include:

  • Act as a liaison between business team members & the project team to ensure business requirements are clearly communicated and satisfied; Ensure users are well trained once the system is developed.
  • Assess and document the business process scenarios of the organisation in relation to C4C Sales and Service
  • Assist the project team in testing the system to ensure a high level of build quality
  • Coordinate User Acceptance Testing (UAT) to ensure the overall efficiency, functionality, and user friendliness of system enhancement/development
  • Work with the project team and business team to collate data and content in the system that services business process, reporting and customer engagement needs

Required Skills and Experience:

  • 2-5 years working with SAP C4C, CRM or similar system in either business or analyst role
  • 2-5 years experience working in Property related industry
  • Experience working in a team environment and dealing with multiple stakeholders
  • Exposure to Agile methodologies such as SCRUM

For more info contact Aparna at Aparna.sharma@peoplebank.com.au