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Business Analyst - Digital

Job Title: Business Analyst - Digital
Contract Type: Contract
Location: Sydney CBD, New South Wales
Industry:
Salary: Negotiable
Start Date: 12 month
Reference: 214522_1624581624
Contact Name: James McLaughlin
Contact Email: James.McLaughlin@peoplebank.com.au
Job Published: June 25, 2021 10:40

Job Description

The role is ongoing, subject to satisfactory performance and continued resource requirements within the project's portfolio business unit.

* The initial term offered is 12 months. Mandatory Requirements of Role:

* At least 10 years demonstrated experience working as a Digital Business Analyst including gathering and documenting requirements, process mapping, assisting in the preparation of business cases and market investigation documents such as EOI's & RFP's, assist in testing documentation and activities, and experience in documenting business process mapping changes using swim lane diagrams and other workflow diagrams.

* Must have digital project experience

* In the last 5 years has worked on either of the following types of projects: o Website transformation projects o Website customer engagement projects o CMS project - in particular, SiteCore o CRM project - in particular, MS Dynamics CRM o Digital Forms Enterprise platform o Digital Business Process Improvement projects

* with skills and knowledge in the underlying technologies of any of the technologies detailed above.

* Establish effective relationships to facilitate fast decision making to meet deliverables and schedules

* Work on projects which delivered best of breed solutions

* Exceptional attention to detail to deliver compelling documents using facts and measurable figures

* High level interpersonal and team management skills, establishing good working relationships with fellow IT colleagues, the business and other stakeholders.

* Demonstrated capability with authoring reports, documents and submissions for Executive level signoff

Additional Requirements

* Understanding of Web Development technologies and processes * Has worked with a Digital Agency, and knows website development

Technology & Digital Services
Heading Description
* Can demonstrate experience with Content Management Systems (CMS)

* Good knowledge of MS SharePoint * Working knowledge of MS Dynamics CRM

* Understanding of Digital Forms enterprise platforms

* BABOK or similar certification highly regarded

* Proficiency in the use of MS Office suite / Visio and SharePoint.

* PRINCE2/PMBOK Foundation or CAPM certification regarded

* Knowledge and experience in Microsoft technologies Stack: .Net, SharePoint, MS Dynamics CRM