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Business Analyst

Job Title: Business Analyst
Contract Type: Contract
Location: Melbourne, Victoria
Industry:
Salary: Negotiable
Start Date: ASAP
Reference: 200275_1576550160
Contact Name: James McLaughlin
Contact Email: James.McLaughlin@peoplebank.com.au
Job Published: December 17, 2019 14:25

Job Description


The successful candidate will be responsible for:

  • Providing Business Analysis services to the delivery stream projects, including elicitation and management of requirements, to support the Request for Tender process and project delivery.
  • Completing ad-hoc analysis and providing recommendations as requested.
  • Completing process analysis and design activities aligned with process standards as requested.
  • Working collaboratively with a diverse set of stakeholders - internal and (potentially) external to the Bureau.
  • Building working relationships within the Program to enable successful delivery.
  • Proactively identify dependencies, risks and issues for the project, and manage to the agreed framework.
  • Ensuring BA deliverables align to the standards and expectations as set by the Bureau.
  • Supporting continuous improvement and working with the BA Capability team to implement improvement initiatives.

Mandatory:

  • Experience working on business transformation projects, complex business systems, solutions and capabilities for organisations.
  • Experience in articulating data and process flows
  • Experience defining requirements for Customer Experience, Customer Relationship Management and/or Call Centre platforms.
  • Experience gathering and defining requirements for a Rostering and Time and Attendance solution.
  • Interest in meteorology, weather, water or climate data services
  • Experience working on customer journeys and supporting design of customer interactions and touch points.
  • Fluency in the language of both business and technology terminology
  • Experience working in a government agency.


Proactively identify insights that help stakeholders achieve their objectives and improve products and services.

If this sounds like you APPLY NOW!!!