Seeking a Billing Analyst to work with a large Australian enterprise.
Requisition Title: Billing Analyst
Description: Position Title: Billing Relationship Specialist
No. of Positions: 1
Location: VIC - Melbourne
Contract Length: 6 months from start date
Billing Relationship Specialist - Secondment Replacement
The Billing Relationship Specialist is responsible for the management, investigation and resolution of complex commercial billing disputes, claims and enquiries for our clients corporate customers, along with the development of innovative scalable customer-focused processes, reporting and methodologies that improve Customer satisfaction. The Billing Relationship Specialist will manage customer on-boarding activities, participate in negotiations that achieve a win win outcome for customers, along with identifying trends in Billing Enquiries, Claims & Disputes to actively investigate root causes and provide the business with remedial recommendations where appropriate.
- Problem solver, customer centric, independent thinker someone who can manage ambiguity 60% of role is this, billing or finance background is a must, major commercial background, customer base is top end of town major corporates.
Top 3 Competencies required for the role:
- Manages Complexity
Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems
- Plans and Aligns
Planning and prioritizing work to meet commitments aligned with organizational goals
- Customer Focus
Building strong customer relationships and delivering customer-centric solutions
Requisition Start Date: 01/04/2019
If this sounds like you APPLY NOW!!!!