- Sydney CBD Based with Flexible working
- Oracle Integration
- BAU and Project Work
The Role
Applications analyst to Provide primary technical assistance and maintenance for business-critical applications within the ANZ Region. In addition, assist in definition of requirements for enhancements, and management and/or development of these. Further, to promote the efficient use of all facilities of software product to maximize Business efficiency and use of systems.
Key Responsibilities
- Support Business Critical Systems
- Ensure maximum availability of applications at all sites
- Provide remote and onsite support where required
- Provide afterhours response (24x7) to users and clients from all sites for emergency/urgent issues
- Customer Relationship Management
- Ensure prioritisation criteria are applied so that the most urgent changes get implemented first o Liaise with relevant business operations
- Manage vendors and contractual relationships
- Support Applications and Applications Administration o Systems performance management
- Diagnosis of server issues impacting application performance (Windows and Linux).
- Application Server maintenance - system and archive log management, scripting, service management etc.
- Liaise with Infrastructure team for operating system issues o Proactive application health monitoring.
- Ensure adherence to standard IT process, including change, incident, and problem management.
- Ensure adherence to DP World Australia corporate standards and policies
- Evaluate document and update where necessary for support procedures.
- Responsible for progressive Software / Application Upgrade or releases across multiple sites and/or environments o Monitoring and managing the configuration of the production, test and DR environments and standardising where possible.
- Managing the scope content of each software releases in consultation with business
- Partner with business to define functional requirements
- Perform feasibility studies and formulate alternative solutions
- Manage risk and obtain approval of requirements and solutions
- Design solutions, ensuring alignment with strategy and architecture
- Evaluate, troubleshoot, document, upgrade and build up maintenance procedures for operating systems, communications environments, and applications
- Configure solutions and integrate with internal and external technology and business process
- Building and managing all Applications Operating System and periodically upgrading or patching with latest version available
Essential Experience
- Evaluating and understanding existing application architecture for maintenance and support tasks * Application testing and support experience, with current active knowledge of relevant software tools
- VM Architecture, Designing/Tuning JVMs
- Development/formation of IT solutions and strategies in medium to large companies
- Release Management and Provisioning of Environments
- Working in BAU environment as well on Projects - work balance with BAU (50%) - Projects (50%)
- Triage of BAU issues for Oracle SOA Suite, WebLogic, TOMCAT Applications.
- Experience in managing central registries and repositories for integration artefacts
- Demonstrate a strong working knowledge of security roles, issues and risks in a medium level enterprise
- Demonstrate a strong understanding of how to work with other teams, i.e. Architects, Developers, Test, and Infrastructure teams
- Preferred knowledge in working with Logistics Operations Systems or Container Terminal Operations Systems Skills/Techniques:
- Excellent written & verbal communication skills, able to communicate at all levels
- Good interpersonal skills - including leadership and business liaison skills
- Knowledge of customer service level agreements (SLAs)
- Excellent organisational, planning, prioritisation skills and attention to details
- Flexible with willingness to adapt to the dynamic working environment.
- Ability to quickly understand and utilize new concepts, processes, and systems
- Knowledge of XML, XSD, XPATH, XQUERY and SOAP - Mandatory
- Preferable skills are Oracle Service Bus (OSB), WebLogic, BPEL, SOA, Oracle B2B
- Min 5+ years in managing applications environments
- Oracle SOA /OSB / WebLogic Administration -- Advanced Level
- EDI Messaging concepts - Intermediate Level
- Shell Scripting - Intermediate Level
- Linux / Administration - intermediate level.
- Java Programming - Intermediate Level
- SVN, JIRA, CROWD, BAMBOO - Advanced Level
- Tomcat / Apache Clustering
If interested in the role, please select APPLY or contact Richard.bissitt@peoplebank.com.au Quoting reference 239062
