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Application Support Officer

Job Title: Application Support Officer
Contract Type: Permanent
Location: Perth, Western Australia
Industry:
Salary: Negotiable
Reference: 247705
Contact Name: Priyanka Shah
Contact Email: Priyanka.Shah@peoplebank.com.au
Job Published: June 30, 2022 19:30

Job Description

Application Support Officer

  • Full time permanent position
  • Expertise in level 2 IT Support
  • Flexible hybrid working arrangement

A reputed client is seeking an Application Support Officer who has great knowledge working with in house software with help of API integration.

Responsibilities include:

  • Be the first point of contact for internal and external customers for all technical inquiries.
  • Take phone calls and emails from customers about their technical needs.
  • Troubleshoot any technical issues through to resolution and escalate when necessary.
  • Assist with development and improvement of technical support policies and procedures.

Key skills:

  • Understanding of API integration
  • Understanding of HTTP coding to be able to log and escalate tickets accurately
  • Java knowledge advantageous
  • PHP knowledge advantageous
  • Rest API knowledge advantageous

If you are interested and possess the required experience, please apply now via the link below to be considered for this great opportunity.

Contact: Priyanka Shah - 9423 1405 - (Job reference: 247705)