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Application Support Manager

Job Title: Application Support Manager
Contract Type: Permanent
Location: Melbourne CBD, Victoria
Industry:
Salary: Negotiable
Start Date: ASAP
Reference: 200213_1576132762
Contact Name: Chris Yang
Contact Email: sharon.daly@peoplebank.com.au
Job Published: December 12, 2019 17:39

Job Description

Opportunity

Application Support Manager

Our client, a leading organization based in Melbourne CBD is currently seeking an Application Support Manager with superb task coordination skills coupled with a technical background in the applications space.

About you

You will be a strong technical expert with an experience in finance, insurance or banking. Exposure to financial software applications, or other enterprise business software will be highly regarded, as well as Salesforce, Sitecore or Opentext exposure.

Key Skills Required:

  • Provide high quality application support and infrastructure monitoring service
  • Experience in mentoring a team
  • Know when to escalate incidents or requests to other Technology teams or vendors
  • Take ownership of incident management in line with business and Technology policies
  • Provide application support for vendor provided hardware and software where possible
  • Work with vendors and Platform teams to develop and provide end user-friendly document Knowledge Articles, reference guides and other documents
  • Apply proactive Problem Management identification.
  • Understand and propose improvements to the configuration of the ITSM tool

For more information or a confidential discussion, please contact <Chris Yang> quoting reference: <200213>.

Take the challenge and take your career to new heights, APPLY ONLINE NOW!!