Application Support Analyst

Job Title: Application Support Analyst
Contract Type: Permanent
Location: Macquarie Park, New South Wales
Salary: Negotiable
Reference: 180416_1515545697
Contact Name: Aparna Sharma
Contact Email:
Job Published: January 10, 2018 11:54

Job Description

  • Location: North Ryde
  • Great Career Prospects
  • Large Transformation Project

Our client is currently seeking an experienced Application Support Specialist, in a newly created permanent role. Working closely with the business you will be responsible for incident management and Level 3 support of business applications.

You will act as the first point of escalation and perform configuration, diagnosis and root cause analysis. The ideal candidate will have a passion for customer service and will have excellent communication skills.

Essential Skills and Experience:

  • Degree in IT or relevant discipline
  • 5+ years working in Level 3 support of business-critical systems in complex environment
  • Experience working with customised business applications running in Citrix - Wintel
  • Experienced in DevOps environment: provide examples of data analysis to understand the problem, and implement the appropriate action or automation.
  • Skills in scripting; SQL, Powershell
  • Experience in the .Net development stack, creating and maintaining applications written in C#, VB.Net, Javascript, jQuery and HTML
  • Good knowledge of data design, implementation and optimisation using SQL Server and Oracle
  • Proven ability in integrating applications using Mulesoft platform is highly desirable
  • Highly collaborative approach and familiar with agile practices (Scrum/Kanban)

This is an urgent requirement- Our client is looking to interview next week- Apply Now!!