Application Support Analyst

Job Title: Application Support Analyst
Contract Type: Contract
Location: Southern Sydney, New South Wales
Salary: Negotiable
Start Date: ASAP
Reference: 243471_1644992464
Contact Name: Kiara Monico
Contact Email:
Job Published: February 16, 2022 17:21

Job Description

Initial 6 Month contract + likely Extensions

Sydney based Role with WFH Flexibility

Multiple Roles Available

The Role

Our client are seeking to hire Multiple experienced Systems Analyst with a Level 2/Level 3 in Application support, alongside a strong understanding of Windows servers and Networks to join a close-Knit team

Key Skills and Responsibilities

  • Contribute to the Application Lifecycle Management process and ensures system (application) changes to the IM&T enterprise that complys with the Group's change management process.
  • Analyse and document systems processes and procedures to improve business and functional requirements
  • Maintain, support, and improve systems and applications
  • SCCM Management, Deployment, and update Management
  • Documents analyse and re-engineer existing and future business processes and systems to facilitate business and system improvement initiatives. -.
  • Documenting processes and procedures and reporting on SLA compliance Work practices and updating reports provided as required.
  • Ensure Customer solutions are delivered and business processes improved.
  • Creation, implementation and maintenance of Guidelines, Processes and Work Instructions. -The relevant Guidelines, Processes and Work Instructions are kept up to date.
  • IM&T, ITIL and PRINCE2 policies, guidelines practices and processes are followed by all team members.

Essential experience

  • Lv2/Lv3 Information Management and Technology.
  • Strong experience in Application Support
  • Ability to identify add-ons, upgrades and patches to existing systems
  • Experience in Windows Servers
  • Demonstrated experience in Networking, including DHCP, DNS and LAN/WAN/WLAN/VLAN technologies.
  • Experience working with software systems from their initial planning through to Application Lifecycle Management
  • Excellent problem-solving skills and can think outside the box.
  • Strong communication and writing skills.

If interested in the role please select APPLY or contact Quoting Reference 243471