API/ Integration Support Specialist

Job Title: API/ Integration Support Specialist
Contract Type: Contract
Location: Deakin, Australian Capital Territory
Salary: Negotiable
Start Date: 29-3-21
Reference: 210213_1614554687
Contact Name: Josie Bandiola
Contact Email:
Job Published: March 01, 2021 10:24

Job Description

We are undertaking a major program of work involving multiple projects spanning a number of current industry-leading technologies, including MuleSoft as a core component. The Office of the CIO (OCIO) seeks an experienced API and Integration Support Specialist to join our dynamic fast-paced team.


  • Liaise with and assist NDIA Digital Partners to register and subscribe to API's.
  • Maintain and configure MuleSoft and IBM API Connect API's and applications
  • Undertake testing of APIs and the environments as required.
  • Monitor and report on end-to-end API health, performance and statistics.
  • Troubleshoot MuleSoft and IBM API Connect issues and work with external vendors to resolve them.
  • Work closely with level three technical and development teams to investigate and resolve complex incidents.
  • Become familiar with the authentication system to help Partners with authentication problems.
  • Use strong verbal and written communication skills to deal with technical and business staff up to management level.

Skills and experience:

  • More than 3 years' experience working with API's and/or Integration.
  • Proven experience working in high-pressured environments.
  • Repeated experience in SCRUM/AGILE methodologies
  • Excellent communication skills
  • 'Quality focused' approach, to develop, improve and implement streamlined processes.
  • Ability to work in DevOps environment and configure and support CI/CD functions

Australian Citizens and Permanent residents can apply.

For more information or a confidential discussion, please contact Josie Bandiola on 02 9054 8710 / quoting reference 210213.

To apply please click the 'Apply Now' button.