Our client, one of the leaders in Telecommunication is looking for multiple Business Analyst to join their various streams of work for an initial 6 months with potential extensions up to 2 years
BA-Salesforce
- End to End BA experience (breadth and depth of knowledge) in waterfall, hybrid and Agile programs
- Exceptional communication and facilitation skills - particularly with large workshops and remote workshops facilitation
- Business process management/modelling using BPMN 2.0, ARIS is ideal
- Experience in driving agile ceremonies like sprint planning, retrospectives, backlog grooming and requirement prioritisation across multiple projects
- Strong analytical and problem-solving skills
- Experience working in Salesforce platform rollout and delivering service cloud functionality and capability
BA-Remediation
- End to End BA experience (breadth and depth of knowledge) in waterfall, hybrid and Agile programs
- Exceptional communication and facilitation skills - particularly with large workshops, Vendors and remote workshops facilitation
- Business process management/modelling experience using BPMN 2.0, ARIS is ideal (CORE REQUIREMENT). In process mapping, experience in mapping system flows and dependencies
- Able
- Experience in remediation projects and process relating to remediation.
- Experience in analysing data and data sets, identifying gaps and improvements.
BA-regulatory/insurance experience
- End to End BA experience (breadth and depth of knowledge) in waterfall, hybrid and Agile programs
- Exceptional communication and facilitation skills - particularly with large workshops and remote workshops facilitation
- Business process management/modelling using BPMN 2.0, ARIS is ideal
- Strong experience in end to end BA role, documenting, managing business requirements and mapping requirements to solution design documents.
- Experience in device management and rate plan changes (a plus)
- Experience in insurance products
- Experience in regulatory programs
BA-Agile
- End to End BA experience (breadth and depth of knowledge) in waterfall, hybrid and Agile programs
- Experience in supporting Customer Care and Service enablement teams in transformation programs and initiatives
- Business process management/modelling using BPMN 2.0, ARIS is idela
- Experience in driving agile ceremonies like sprint planning, retrospectives, backlog grooming and requirement prioritisation across multiple projects
- Experience in partnering with Product Owners and Operation teams to communicate transformation vision and scope to the broader team and business stakeholders
- Experience in defining strategy, digital, customer and employee experience, legal, regulatory and information security requirements and constraints
If this sounds like you, PLEASE APPLY NOW!