Client Centre

It is with our commitment to adherence of our methodologies that we are able to bring about improved service and cost outcomes to you. There are no short cuts in the recruitment process and it is through precisely following our methodology that makes Peoplebank successful in the IT recruitment market place.

When we partner with clients, there are several advantages we share during this relationship. Of foremost importance is the senior Account Manager who brings together Peoplebank's products and services, methodologies and tools, which are derived from Peoplebank's key success factors.

These advantages may be seen as our keys to success and are an important part as to why we have achieved long standing relationships with many clients. These success factors include:

Senior & Knowledgeable Account Management

We have a business model that demands Account Managers to remain "hands on" at all times. Resultantly, individuals with high levels of knowledge will be servicing you.

Specialised Permanent Recruitment Teams

Peoplebank's Permanent Recruitment team consists of a national network of Permanent Recruitment experts. Each of Peoplebank's Branches has a team focused on Permanent Recruitment and as such has in depth knowledge of the main client sites that are looking for permanent candidates in their respective cities.

Consistent National Candidate Attraction & National Branding Exposure

We have a well established brand in the IT market with a very strong media presence. We have offices in Sydney, Melbourne, Brisbane and Adelaide, allowing us to draw upon candidates in these areas. We utilise all available medium, including print and Internet technologies, to ensure that all avenues are covered in terms of presence.

Professional Interviewing Techniques

The sourcing of candidates is one part of the challenge of providing candidates to our clients. The second stage of the challenge is defining candidate suitability to the job brief. This is why Peoplebank has adopted rigorous professional interviewing techniques. All Account Managers are thoroughly trained in conducting competency based interviews, which ensures that a candidate's past work experience, relevant to the job brief, has been performed at a high standard. In summary, we are an organisation that goes beyond a simple text match in a candidate's resume. Throughout the interview process we always adhere to EEO and non-discriminatory practices.

Technical Testing

We further ratify candidate's suitability by utilising online and/or offline technical tests that contribute to the interview process we conduct. We can tailor these tests to your needs and levels.

Candidate Management Methodology

Our service does not stop once we have filled a position. We continually work for you to ensure the candidate is being managed effectively and that any issues are sorted out swiftly and with a minimum of effort by you.

Client Partnering - 100% Quality Delivery

When we partner with a client, we give absolutely 100% commitment to ensuring their recruitment needs are met professionally and efficiently.

KPI Measurements

Our Account Managers are not rewarded by making placements alone. We understand that your managers' time is precious and they need to find staff with a minimum of time and effort. We monitor all our processes in delivering candidates to you. This includes many ratios that describe how our Account Managers have been performing. We can provide reports for you to illustrate how efficiently we have been working. These Key Performance Indicators (KPIs) ensure that we are proving the most efficient service to you.

Industry Trend Information

Our contact with the market allows us to develop a very strong understanding of market salaries, rates and trends. We are able to aid our client's budgetary processes with supportive up to date salary information.

Continuous Improvement

Peoplebank is an innovative company, structured to embrace change and dedicated to finding new ways to enhance our services. With this in mind we engender in our staff a desire for continuous professional growth.