Article Appeared In: www.computerworld.com.au
Author: Kathryn Edwards
Date: 22nd of October 2009

Logica, UXC, Fujitsu, Capgemini and CSC have revealed intentions to increase headcount.

Australia’s IT services market is on the rebound with some of Australia’s top IT service providers signalling their intentions to significantly increase local headcount.

As a client, it is not uncommon to expect a lot from your RPO (Recruitment Process Outsourcing) provider. Value added services such as interview; recruitment process and selection process design should come as part of the parcel when it comes to outsourcing your recruitment process.

Clients should expect a great deal of value if they are to outsource their recruitment process; including excellent customer service, reduced cost per hire, increased quality of hire and decreased time to fill, but is there a point where clients and hiring managers are expecting too much from their RPO provider?

For the most part when you conduct an employment reference, the answers are overall very positive, after all people generally only provide references if they know the referee has good things to say about them!

But occasionally you do conduct an employment reference that is not gleaming or packed with wonderful things about your work ethic and capabilities and with social networking playing a big part in the employment process these days your reputation and your previous references are more important than ever.